Frequently Asked Questions
Everything you need to know about your Aydins Jewelry experience.
What materials are used in Aydins Jewelry pieces?
We use high-quality materials including 14k and 18k gold plating, sterling silver, and ethically sourced gemstones to ensure both beauty and durability.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-made pieces and earrings are final sale for hygiene reasons.
How should I care for my jewelry?
To maintain luster, avoid contact with perfumes, lotions, and water. Wipe your jewelry with a soft microfiber cloth after each wear and store it in a dry place.
Do you offer a warranty on your products?
Yes, all Aydins Jewelry comes with a 1-year limited warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage.
Can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.